Legal

Terms of Service

Last updated: 30 July 2026

Note: this is a general-purpose draft, not legal advice. Have it reviewed by a UAE-qualified lawyer before relying on it — home care services can involve specific local licensing and liability rules worth confirming with counsel.

1. About these terms

These terms govern your use of this website and your engagement of caregiving services from Baby Heaven Care ("we", "us"), a home caregiving company operating in Abu Dhabi, United Arab Emirates. [Add your registered business/trade license number here].

2. Our services

We provide stay-out caregiving for newborns, children, adults, and the elderly, on the contract terms (hours and duration) agreed with you at the time of booking. Rates shown on this website are indicative starting rates for stay-out care and are confirmed in writing before any booking is finalized.

3. Booking & matching

Care requests submitted via WhatsApp, phone, email, or this website's inquiry form are not confirmed bookings until we have agreed the caregiver, schedule, and rate with you directly.

4. Cancellations & changes

[Add your actual cancellation notice period, rescheduling policy, and any applicable fees here.]

5. Caregiver conduct & safety

Caregivers are expected to conduct themselves professionally at all times. Please report any concern about a caregiver's conduct to us immediately using the contact details below so we can act on it.

6. Payments

[Add your accepted payment methods, invoicing schedule, and late-payment policy here.]

7. Liability

[This section should be drafted or reviewed by a lawyer — it typically covers the limits of your liability as a caregiving agency and should reflect your actual insurance coverage.]

8. Governing law

These terms are governed by the laws of the United Arab Emirates and the Emirate of Abu Dhabi.

9. Contact

Babyheavencare@gmail.com · +971 50 109 5241 · Abu Dhabi, UAE