Legal

Privacy Policy

Last updated: 30 July 2026

Note: this is a general-purpose draft, not legal advice. Have it reviewed by a UAE-qualified lawyer before relying on it, and update the placeholder details (marked below) with your actual business information.

1. Who we are

Baby Heaven Care ("we", "us") is a home caregiving company based in Abu Dhabi, United Arab Emirates, providing newborn, child, adult, and elderly care services. This policy explains what personal information we collect through this website and how we use it.

Contact: Babyheavencare@gmail.com · +971 50 109 5241 · Abu Dhabi, UAE
[Add your registered business/trade license number here]

2. Information we collect

When you use our inquiry form or contact us via WhatsApp, phone, or email, we may collect:

Your name and phone number
Details you choose to share about your family's care needs
Basic technical information (browser type, general location) if analytics or advertising tools are enabled on this site

3. How we use it

To respond to your inquiry and arrange caregiver matching
To communicate with you about your booking
To improve our services and this website
Where enabled, to measure and improve the performance of our advertising (see Section 5)

We do not sell your personal information to third parties.

4. How your inquiry is sent

Our contact form opens WhatsApp with your details pre-filled — the message is only sent once you confirm and send it yourself within WhatsApp. We do not store form submissions on a server unless you complete and send that message.

5. Cookies & advertising tools

This site may use tools such as Google Analytics, Google Ads, and the Meta (Facebook/Instagram) Pixel to understand site traffic and measure advertising performance. These tools may set cookies or similar technologies in your browser. You can control cookies through your browser settings.

[Update this section to reflect exactly which tools are active once your tracking pixels are switched on.]

6. Data retention

We retain contact details for as long as reasonably necessary to respond to your inquiry and, if you become a client, for the duration of our relationship and as required by applicable law.

7. Your rights

You may ask us to access, correct, or delete personal information we hold about you by contacting us at the details above.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.